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Heartbleed Vulnerability

Early on Tuesday the 8th, Enhanced Software Products, inc. (our core processing vendor) discovered a new vulnerability as a part of its daily security procedures. This vulnerability is called Heartbleed, and could potentially allow theft of information from affected websites. They patched it by 9am on Tuesday morning, and investigated the scope of its risk. Online and mobile banking were not directly affected.

While we do not believe that member information was compromised directly through our website or through online banking, you may have used other services that were. For example, if you use Yahoo as your Online Banking recovery email, that account may have been compromised — as Yahoo was severely affected by the bug — and thus you should reset your credentials on both Yahoo and Online Banking. If you used the same password for Online Banking as you do for other sites, you should also strongly consider changing it.

Please let us know if you have any questions.





NCUA